My experience at West Chester has been outstanding, and the progress I have been making in therapy is amazing. The Staff at the facility give the patients excellent care. The concierge, Robert, wants to get to know people and relate to them on a personal level which is amazing as it makes me feel comfortable knowing I always have someone to talk to. Ashley, Admissions Director, helped tremendously to make the admissions process easy, and I love the fact that she checks in with me daily to make sure my needs are being met. Shanel, Director of life enrichment, has been great at running activities with enthusiasm and passion. The nursing staff have been first-class!